Trainee Technology Installation & Support Specialist

Thomas Sherriff & Co Ltd
TD12 4LY Coldstream, UK

Job Function

You will work alongside our team of Technology Specialists to gain a wealth of experience on the job, both in our outlets and on farms across our area of responsibility. Our team provides installation, support, expertise and training for the suite of Technology Solutions available through our franchises such as John Deere, Solsteer and Kuhn Farm Machinery. Working with the latest in technology such as machine telematics, automation, agronomic data and GPS guidance fitted to all kinds of agricultural and turf machinery in an ever-evolving industry, no two days are the same.

Thomas Sherriff & Co Ltd has been in business since 1816 and has 7 locations with over 140 employees. Our employees are the key to our success and have helped us get to where we are today. We strongly desire individuals who are self-starters and hard-workers, always willing to dive into a new challenge and who are eager to learn. We strive to provide you with limitless opportunities for growth and education that will challenge you. Most importantly, we want you to enjoy working with us at Thomas Sherriff.

What are we looking for:

Willingness and enthusiasm to learn is essential, as well as an interest in Agriculture and Technology. Some hands-on mechanical and electrical experience would be an advantage but not essential as training will be given. Experience using standard desktop load applications such as Microsoft Office and internet applications would also be an advantage but not essential. Enjoy building long lasting relationships with customers and employees. Ability to operate with a solutions approach and identify existing/emerging customer needs. Works well in a demanding environment with flexible/non-standard work hours based on the seasonal demand of Agriculture. Works well independently as well as part of a team. Resourceful in finding solutions. Solid organisational, interpersonal, analytical and communication skills. Valid Driver’s License will also be essential.

Essential Duties

  • Install, setup & optimise technology products and services.
  • Learn to operate and demonstrate the latest John Deere equipment and Precision Technology.
  • Assist customers and employees with Precision Technology troubleshooting on farm and remotely using our dedicated support app & technology support line.
  • Help to deliver our dealership’s Technology Solutions Strategy.
  • Execute the plan to ensure ongoing Precision Technology mainstreaming across all departments at the dealership.
  • Serve as the internal and external technical specialist for precision farming & turf products.
  • Implement the adoption of modern technology and product offerings.
  • Assist our sales team with all aspects of our technology offering.
  • Develop and deliver employee and customer training for John Deere Precision Technology Solutions and advanced precision farming & turf products.
  • Provide solutions-based services to customers.
  • Promote & deliver our Sherriff MRTK network.
  • Perform all other duties as assigned by management.

Working Hours

  • Standard working week – Monday to Friday 8-5 + Weekends when needed. (Rota based in the busy time of year)
  • Expected to work extra hours in the busy periods.
  • We would ask you to be flexible when it comes to answering support tickets and calls using our support app & hotline system.


  • Competitive Salary.
  • Attractive Personal Performance Bonus.
  • Additional Company Performance Bonus.
  • Company Pension Scheme.
  • Health Benefit Scheme.
  • 30 Days Holiday.
  • iPhone & Laptop.
  • Company Vehicle.