Technology and Demo Placement
P Tuckwell Ltd
UK
Job Function:
A placement would suit someone looking for their first role in precision technology.
This is a 12 month fixed term placement to:
- Ensure customers receive the relevant handover, training, support and technical diagnostics of agricultural and turf technology products and services.
- A field-based, customer-facing role which requires the ability to build strong customer relationships and deliver world-class customer service
- Provides expertise and support for the field sales support team
Location: Based out of either Dunmow, Essex CM6 1HD or Ivychurch, Kent TN29 0AL
Start Date and Duration: August/September 2025 and lasting for 12 months
Hourly Rate and Company Equipment: Hourly rate dependent on age. There will be use of a company van, laptop and mobile phone for work purposes only.
Essential Duties:
- Demonstrate the machines that the company sells
- Help to run training events for the customers and Tuckwell staff with help from the technology team
- Ensure all machine installations are completed to a professional standard
- Use the demo hub to give feedback on demonstrations to the sales department
- Help to organise shows and events working with all the sales teams
- Work closely with the aftersales and sales teams to ensure new machines have all relevant hardware, activations, data migrated and data protection administration completed.
- Carry out technical diagnostics and repair of John Deere precision hardware
- Manage own workload and prioritise support to customers’ demands
- Run regular internal and external training
- Provide the best possible levels of customer service at all times
- Assist in all relevant activities in achieving departmental targets
Skills & Qualifications:
- Must have a passion for computing and technology
- To be competent in operating very complex machinery to a very high level and to fully understand the internal workings of each machine
- Excellent knowledge of agricultural and turf equipment and farming operational practices
- Ability to use standard computer applications and internet functions
- Familiar with competitive products
- Ability to work extended hours
- Self-motivated
- Ability to interact with customers and develop/build a relationship that ultimately delivers a positively satisfying experience.
- To build and document the knowledge of customers and their technical operations, feeding back any important information.
- Ability to effectively communicate both internally and externally.
- A valid driving licence is essential for this placement