Service Technician

Ben Burgess & Co. Ltd
Coates, UK

At Ben Burgess, we want to empower progress and sustainability in agriculture, construction, and groundscare industries, contributing to the development of thriving communities and preserving our environment for generations to come. Rooted in our motto 'Where Service Still Counts,' we dedicate ourselves to serving others through our unwavering commitment to providing exceptional machinery solutions and fostering genuine partnerships.

Do you share our passion and vision for agriculture and engineering?

We're looking for Agricultural Service Technicians who are enthusiastic about joining our team and collaborating with the prestigious John Deere Brand. Whether you're an experienced Agricultural Engineer or someone looking to break into the industry, we'd love to hear from you!

As a Service Technician at Ben Burgess, you'll face the exciting challenge of working with cutting-edge machinery, providing top-notch support to our customers, and playing a crucial role in delivering excellent customer service. You'll work closely with our Service Managers, dividing your time between our state-of-the-art workshops and the great outdoors, where you'll maintain, repair, and service a diverse range of machinery, including tractors, combines, and other implements.

Your responsibilities as an Ag Service Technician will include:

  • Diagnosing and repairing agricultural equipment, including Precision AG products;
  • Performing regular servicing on machinery;
  • Continuously developing your skills and knowledge through training on new products and services;
  • Upholding the highest quality standards in both workshop and field settings;
  • Mentoring apprentices and trainees;
  • Preparing new and used equipment for delivery.

We value candidates who possess:

  • Outstanding knowledge of mechanical, electrical, and hydraulic systems;
  • A commitment to delivering exceptional customer service;
  • The ability to work both independently and as part of a team;
  • Self-motivation, strong communication skills, and a drive to embrace new challenges;
  • Experience in an franchised dealer environment is preferred, but not essential as comprehensive training will be provided;
  • Proficiency in maintaining and repairing machinery using special tools and following approved technical procedures;
  • Flexibility to adjust working hours during peak seasons and weekends;
  • A valid UK driving licence;

What you can expect from us:

Inspired by our founder Ben Burgess, we believe that the key to success lies in nurturing our team members. His core principles continue to shape our approach today, ensuring that our employees are well taken care of.

As part of your package, you'll be provided with a company van to ensure that you have the necessary resources to carry out your work duties efficiently.

Furthermore, you can expect a competitive overall package tailored to your role, along with an array of benefits that include:

  • Equitable pay, subject to annual reviews, with details available on the application page;
  • A transparent bonus system tied to your individual performance and depot success, with regular updates on your progress;
  • Unrestricted investment in your personal and professional growth, without the constraints of a training budget;
  • A recognition of the importance of work-life balance, offering enhanced holiday and sick pay schemes.

Help us shape our vision for the future and join us at Ben Burgess and experience the difference of working with a company that genuinely values and invests in its people.

To apply:

You can apply online by clicking the button to the right or send your CV to HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.

Ben Burgess is an inclusive employer that embraces both Disability Confidence and Neurodiversity. If you need any assistance with your application or require accommodations, please feel free to reach out to our HR team at hr@benburgess.co.uk or give us a call at 01603 628251. We are here to support you throughout the application process.