Service Advisor – Kilmeedy, Co. Limerick

Gearys Garage Ltd
Kilmeedy, IE

Job Function:

Management of service department requests through the co-ordination and directing of the service workload for maximum efficiency and productivity while providing quality repair work.

Essential Duties:

  • Greets customers and listens carefully to their needs.
  • Plans and allocates work for Technicians based on their expertise and skills.
  • Directs and assists Technicians in their tasks to ensure repairs are completed correctly.
  • Checks all completed jobs to ensure they are complete and accurate for both parts and labour.
  • Ensures that service processes, policies and guidelines are followed and applied safely.
  • Maintains good discipline and organisation for the workshop, ensuring it is clean, tidy and safe.
  • Supervises and coaches the workshop team.

Skills & Qualifications:

  • 3 to 5 years’ experience as a Service Technician.
  • Ability to lead others.
  • High level of communication and human relations.
  • Ability to use standard computer applications and internet functions.
  • Familiar with John Deere and competitive products.
  • Able to work under pressure