Parts Representative

Description

Description

Reporting to the Parts Manager, the successful candidate will be responsible for the selling, receiving and delivery of parts and accessories. All the while delivering excellent customer service and dealing with queries relating to products and services supplied by the Parts Department.

Essential Duties:
• Promotes and sells parts to walk-in customers and/or telephone customers quickly and efficiently
• Advises customers when needed
• Supplies Service Technicians with parts as required
• Packing/unpacking and processing supplier deliveries and customer orders as required
• Point of sale administration; invoicing and cash/card transactions
• Maintenance and upkeep of displays and inventory

Skills & Qualifications:
• Experience in a customer-facing/retail environment preferred
• Knowledge of agricultural equipment and farming
• Ability to work well under-pressure, especially during busy periods
• Good communication skills via telephone, email and face-to-face contact
• Ability to use standard computer applications