Depot Manager

Ben Burgess & Co. Ltd
Coates, Peterborough, UK

At Ben Burgess, we want to empower progress and sustainability in agriculture, construction, and groundscare industries, contributing to the development of thriving communities and preserving our environment for generations to come. Rooted in our motto 'Where Service Still Counts,' we dedicate ourselves to serving others through our unwavering commitment to providing exceptional machinery solutions and fostering genuine partnerships.

Are you a dynamic leader with a passion for excellence and the drive to lead a high-performing team? Do you thrive on driving business success and fostering both customer and employee satisfaction? If so, we have an exciting opportunity for you.

This position offers a fantastic chance to steer an established and high-performing depot towards new horizons. As part of our depot management team, you'll be at the helm of your own business within the depot, reporting directly to the Board of Directors, and you'll be responsible for all people, operations and performance at the depot.

This is not just a management position, but a leadership role. You will directly lead the sales team, and oversee the service and parts departments through their respective managers, ensuring effective communication and high engagement levels. We will provide you with key metrics for success, but we also empower you to drive the business forward in line with our strategic and operational goals.

Your responsibilities as a Depot Manager will include:

  • Providing leadership to ensure the smooth running of the day-to-day operations of the depot.
  • Ensuring a consistently excellent level of customer care across all departments.
  • Communicating to all employees how the depot objectives align with those of the company.
  • Engaging all employees at the depot to assist the company in achieving its vision and mission, instilling our core values.
  • Leading, motivating, and supervising the sales team within the depot to ensure maximised sales and commitment to our suppliers.
  • Maintaining an acceptable level of financial return as set by the Board of Directors.
  • Providing support to departmental managers in terms of development, team engagement, and implementing policies and processes.
  • Working with the marketing team to assist with local advertising, events, and depot development.
  • Ensuring health and safety at the depot are maintained as a high priority.
  • Maintaining a depot appearance that all employees can be proud of.
  • Ensuring a consistent and positive level of support to all depots across the company.

We value candidates who possess:

  • Depot or general manager experience.
  • Proven track record with sales, either through direct sales or leading a sales team.
  • Knowledge of dealership operations in sectors such as agriculture, grounds care, or construction or similar such as automotive.
  • Excellent communication skills.
  • Experience of leading employee engagement and people development.
  • Familiarity with our franchises as well as competitive products.
  • The ability to analyse and interpret internal reports with a good understanding of financial principles relative to depot operations.
  • A passion for customer service and a commitment to our motto 'where service still counts'.
  • The ability to lead by example, instill a positive work culture of trust and empathy, and inspire a high-performing team.

What you can expect from us:

Inspired by our founder Ben Burgess, we believe that the key to success lies in nurturing our team members. His core principles continue to shape our approach today, ensuring that our employees are well taken care of.

This role will be provided with a company car for work and personal use.

Furthermore, you can expect a competitive overall package tailored to your role, along with an array of benefits that include:

  • Equitable pay, subject to annual reviews, with details available on the application page;
  • A transparent bonus system tied to your individual performance and depot success, with regular updates on your progress;
  • Unrestricted investment in your personal and professional growth, without the constraints of a training budget;
  • A recognition of the importance of work-life balance, offering enhanced holiday and sick pay schemes.

Help us shape our vision for the future and join us at Ben Burgess and experience the difference of working with a company that genuinely values and invests in its people.

To apply:

You can apply online by clicking the button to the right or send your CV to HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.

Ben Burgess is an inclusive employer that embraces both Disability Confidence and Neurodiversity. If you need any assistance with your application or require accommodations, please feel free to reach out to our HR team at or give us a call at 01603 628251. We are here to support you throughout the application process.